Motivational and Educational!

One of the uniquely successful strategies of customers is an online training course that is created from videos of professional speakers. These innovative courses are fantastic in comparison to old text-based read and click online courses. When completing these courses, it's like being in session with a motivational speaker, but you are testing and trained throughout the course. The following are some of our feature courses.

The following courses highlight a higher level of online training that include examination questions, interactive activities and virtual seminars all in one online course delivered by some of the most talented speakers in North America.

The Art of Customer Service

Jeff Mowatt is an award winning speaker who has been training employees how to be leaders in customer service for more than 20 years. He is the author of 4 audio training programs and the best-selling author of books like Becoming a Service Icon in 90 Minutes a Month.

In exceptional online course titled the Art of Customer Service Jeff explains how you can:

• Meet and exceed your customers expectations
• Connect with clients on a deeper level
• Avoid common mistakes
• Create customer loyalty
• Provide more value to the customer experience

For more information on this course visit Jeff's website at www.jeffmowatt.com

Professional Sales Training

Brad Huisken is an internationally known sales and sales management trainer, speaker and consultant with more than 40 years of sales experience, Brad shares his wisdom about becoming an effective sales person and an effective sales manager in these two, extremely comprehensive courses.

In these courses you will learn valuable lessons about:

• The fundamentals of the sales process
• How to properly implement the sales process
• Strategies for effectively training sales staff
• How to get and hold the attention of sales people
• Ways to build desire and commitment in the sales team

For more information on this course visit Brad's website at www.iastraining.com

Standard First Aid

Martin Lesperance is a well know international speaker with over 17 years of experience in emergency medical services area as a firefighter and paramedic. Martin authors books like Kids for Keeps: Preventing injuries to Children and I Won't be into Work Today: Preventing Injuries at Home and at Play. Using his vast amount of experience Martin developed a widely accepted Standard First Aid Course for Alberta that has been delivered to thousands and thousands of people over the past twenty years and now his new Online Standard First Aid is one of the first government approved courses in Canada!

The online Standard First Aid course is delivered in a blended format with the theory being completed online and the practical in class, saving a full day of in class time for participants. Topics covered in this course include:

• Legal implications
• Assessing the scene
• How the body works
• The primary and secondary survey
• Fractures, dislocations, and sprains
• Heart attacks, angina, and strokes
• Unconsciousness
• Wounds and bleeding
• Head and spinal injuries

For more information on this course visit Martin's website at www.alberta-firstaid.com

Online Leadership Courses

BIS Training Solutions is pleased to offer online courses on Time Management, Leadership Vision, Personal Goal Setting and Retail Sales Training. There is no limit to how much you or your organization can use these courses. They are free and you are welcome to use them for your entire organization.
 

The following descriptions provide an overview for each course:

• Leadership Vision - Leadership vision is vital to the long-term success of organizations. It gives managers and leaders the ability to create the future through the conceptualizing of a possible reality. Once a vision is established, plans can be made to bring it to life. In this module we will review the fundamentals of leadership vision and provide strategies you can use to build a vision for your company.
• Effective Time Management - Time Management is the ability to be highly effective with your time. This course was developed for people who want to improve their productivity and effectiveness. It contains valuable strategies you can implement to improve your ability to manage your time more effectively. This course will show you how to identify and focus on activities that will provide you with a better return on your time invested.
• Retail Sales Training - Sales are the lifeline for any organization and therefore it goes without saying that top sales people are extremely valuable. Top sales professionals can earn more than the average doctor or lawyer because when a person is great in sales, their earning potential is virtually endless. The reality is that anyone with any level of sales skill and experience can improve their sales abilities and become a top performer. Top sales people realize this truth so they constantly invest in their own development.
• Personal Goal Setting - Goal setting is the foundation for all success. It requires the ability to clearly determine what you want and the discipline to take the actions necessary to achieve it. Over the years goal setting has been credited with the achievement of great wealth and personal success, but it has also been directly responsible for higher levels of overall happiness and personal health. Learn how to manufacture success in your own life.

Call us at 1-866-416-1660 for more information.