CSA for Non-Driving Personnel

Earn your Compliance, Safety and Accountability for Non-Drivers certificate upon successful completion of this course


CSA stands for Compliance, Safety, and Accountability. It is a system for gathering data about drivers and carriers, and using that data to generate a score. The Federal Motor Carrier Safety Administration (FMCSA) uses this score to judge and compare driver and carrier safety performance.

What you may not know is how the job you do, as someone who doesn’t drive, affects your company and its drivers under CSA. Even though CSA focuses on drivers and carriers, you and other non-driving personnel in your company have an important role to play.

This course begins with a brief overview of CSA. The lessons that follow will cover some of the specific ways that CSA affects your job and the jobs of other non-driving personnel. It will also explain how you and others can have an impact on your company’s CSA score.

In this course, you will learn:

  • How the CSA system works
  • Which BASIC categories affect your job and those of other non-driving personnel
  • How carrier and driver safety performance are evaluated using BASIC scores
  • Why non-driving personnel can have an impact on their carriers’ and drivers’ BASIC scores
  • How non-driving personnel can help prevent violations that affect BASIC scores
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  • The CSA system
  • Operations functions
  • Maintenance functions
  • Safety functions
  • Human resources and administrative functions


Average Completion Time

Completion times vary depending on the number of times the information is viewed prior to finishing the course. The average completion time is 90 minutes.


Knowledge Assessment

Testing is conducted in this online course to reinforce the information presented. You are provided three opportunities to achieve a passing mark of 80% or greater.


Certificate of Completion

Upon successful completion of this course, a certificate will be available to download and print. You can access your certificate through your online account.