https://courses.trainanddevelop.ca/store/bis-safety-software-store/productdetails/communicating-with-others
Communicating with Others - Online Training
Communicating with Others - Online Training
No matter where you work or what job you have, communication matters. We need to communicate with our boss, our coworkers, as well as our customers or clients—we are in constant communication with others. Therefore, it’s a great idea for everyone to build their personal communication skills. When we take the time to strengthen our communication skills, we become more effective at work, we get more things done, and people enjoy working with us. All of which makes for a great and rewarding work situation. The Communicating with Others course will provide you the information and tools you’ll need to strengthen your personal communication skills and become more effective at work.
Upon successful completion of this course, you should be able to:
- Monitor and improve your nonverbal communication actions
- Strengthen your ability to read other people’s body language
- Determine how you will talk about, promote and share the organization’s vision with others
- Create a concise branding statement to connect others to the organization’s vision
- Positively handle queries or complaints from your customers
Communicating with Others - Online Training
- Nonverbal Communication
- Understanding Body Language
- Talk About and Promote the Company Vision
- Create a Vision Branding Statement
- Handling Customer Complaints
This course was created using standards that will allow playback on most internet capable devices with standard web browsing capabilities including Apple’s iTouch, iPad, and iPhone, as well as most other smart phones and tablets including those with Android and Windows operating systems.
