After you’ve completed this course, you’ll be able to identify key characteristics of leaders. You’ll know how to build trust and confidence with employees, and you’ll avoid behaviours that undermine leadership. You’ll be more skilled at promoting teamwork and esprit de corps, and you’ll be prepared to act decisively. And last, but not least, you’ll be able to demonstrate leadership in a crisis.
Here’s a starting point. Effective leaders exhibit the following traits:
Have and share a vision
We’ll look at each of these traits in detail in the course.